The internet is the hub of consumer opinions, and some studies show that the businesses which are open to feedback and reviews are considered as more trustworthy by consumers as it makes them more confident and more likely to make a purchase. Moreover, the majority of consumers use the internet for product research before making an actual purchase out of that 61% read online reviews of products and services. So, why not to capture them your best side with Google Reputation Management?
Positive reviews build trust with your potential customers; therefore getting online reviews must be an ongoing process for your business. Ask for a review to your customers when they’re at their happiest and fully satisfying moment in the buying process.
Whether there is a positive review or a negative one, it can help you improve your business. For instance, if you got a negative review, then you can take a look at what the reviewer has to say and look for the options for betterment in product or service.
According to a recent study, the higher the star rating a search listing has the more clicks it received from Google. And stats say that 56 percent of consumers click on the businesses which have online reviews.
Having a lot of good reviews makes sure that you maintain an increase in quality website traffic while keeping a steady supply of foot traffic to your doors. So, GMB reviews can significantly help boost your numbers across the board.
Our Google review management strategy encompasses just about everything that you intend to do for your business, i.e. every action, even a reply to a comment is planned for the total outcome to be positive. And, with such a specific strategy, we make it more effective with better outcomes.
Next, we understand that consumers took action on business that had a higher rating, especially in case they’re searching for something non-branded then they become more impacted by businesses with higher ratings. Therefore, we always work on keeping your ratings higher so that you can get more leads and conversions.
Moreover, Google posts in GMB account is one of the most special features which allows us to create engaging posts with the content on your business’ current events, specials, new products or services, etc. These posts are very effective in offering a space for engaging with customers directly in the search results only.
Our Google review management services also pay you in improved online reputation because online reviews now have the power to make or break it for a business. However, our team of professionals carries out a full Online Presence analysis, and then leverage the strategy calls which enable them to drill into your business for creating unique and customized solutions for you.
Google reviews also boost local search rankings. And, the influence which online reviews carry in local search ranking has been increased by more than 20 percent year-over-year. Moreover, Google My Business support page has also mentioned that businesses which interact with the consumers who left reviews get benefited with higher local rankings.
Lastly, our Google My Business Reputation management services also provide you with a competitive advantage as people are becoming more prone to check everything over Google before making a purchase decision and they always prefer to go with a business having more good reviews and ratings.